Orders are processed in 1–2 business days. Delivery usually takes 3–7 business days after shipping, and in some cases up to 12–15 business days depending on carrier conditions or peak periods. Tracking is provided once your order ships.
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ChibiSoul
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Product information:
Lining texture: Polyester
Applicable scenarios: Daily matching
Color: black, wine red, pink, creamy-white
Outer bag type: Three-dimensional pocket
Hardness: medium and soft
Material: PU
Suitcase shape: heart shape
Bag internal structure: document bag
Popular elements: sewing line
Style: street trend
Number of shoulder straps: Single
Orders are processed in 1–2 business days. Delivery usually takes 3–7 business days after shipping, and in some cases up to 12–15 business days depending on carrier conditions or peak periods. Tracking is provided once your order ships.
Returns are accepted only for items that arrive damaged, defective, or incorrect. You must contact us within 7 days of delivery and provide clear photo and video proof of the issue.
Items must be unused, unworn, and in original packaging. Returns for wrong size, color choice, or change of mind are not accepted. do not accept returns. If your item is damaged or defective, please contact us within 7 days with clear photos or videos of the issue. We will assist with a replacement or refund only if the item is verified as damaged or defective.All sales are final after 7 days, and claims without proof will not be accepted.
Refund Policy:
Defective, damaged, or incorrect items are eligible for a refund or replacement — contact us within 7 days with photo & video proof.
Non-refundable:
Used, worn, wrong size, or change-of-mind orders are not eligible.